PUTTING A VALUE ON
TANGIBLE, POSITIVE
OUTCOMES.
CREATING SOCIAL AS WELL AS
ECONOMIC BENEFITS.
When the government announced their plans for Freeports, we did a big consultancy requirement. It was all about how we make better use of Freeports, and we needed to bring in consultancy services to help us develop our options.
We worked very closely with the policy team and stakeholders, arranging meetings and deep diving into particular areas around pricing and costing to assure value for money. From that contract, there were a lot of positive outcomes that affected many people. Often, our procurement work has a wider influence that goes far beyond the core service.
PUTTING A VALUE ON
LEARNING.
SECURING HGV DRIVERS IN TIME
FOR CHRISTMAS
At the moment, there is a real shortage of HGV drivers. So we worked with the Labour Market Skills department and their policy team to upskill people. They had to rapidly develop a new policy around upskilling, and we turned that policy into a set of business requirements that we could go out and source. We needed to identify what organisations would be able to train.
So my team worked very closely with the policy team to develop these business requirements, and then identify if there was a market for that. My team go out and talk to providers and get them interested, then through that process of engagement, we develop a tender where we would evaluate and identify some winning suppliers to which we would then get on board.
That’s how a requirement would turn into a service, from which hundreds of thousands of potential HGV drivers could come.
It’s really exciting, and something that happened very quickly. All these boot camps are going to be live in the coming weeks and by Christmas there’ll be a whole load of new HGV drivers on the road.
PUTTING A VALUE ON
COLLECTIVE
KNOWLEDGE.
COMING TOGETHER TO SOLVE
COMPLEX PROBLEMS
I’ve been in the civil service for two years, and I spent nine months working on test and trace, where we supported Department of Health and Social Care.
At that time, everyone was so busy with sorting out PPE and more, and I was deployed
At that time, everyone was so busy with sorting out PPE and more, and I was deployed very quickly to help with stand up testing. The capacity at the time was around 2000 to 3000 tests a day, but we needed to get hundreds of thousands of tests per day.
We grouped together and tried to quickly solve this complex commercial challenge. We established very quickly, we couldn’t achieve what we needed to achieve in our current infrastructure – we needed to build more labs in a matter of days.
The camaraderie of the team was amazing, and we brought other people into the conversation. Each person was highly motivated and sharp, and we used the collective knowledge of everyone, from scientists, suppliers, ministers, and commercial operational people to try and fix the problem. A big part of what we do is help deliver positive outcomes to challenges, and we achieve that through transferring and sharing knowledge and skills
PUTTING A VALUE ON
COLLECTIVE
KNOWLEDGE.
HELPING PEOPLE RECEIVE THE
BENEFITS THEY NEED
The impact we make is really varied. In Northern Ireland they introduced a new disability benefits scheme for those who’ve been either psychologically or physically disabled by the troubles.
We had six weeks to set up a health assessment service that would assess people’s eligibility for the benefits. We had to negotiate and get the contracts in place with the provider and we only had one supplier option. So we were deployed on, and we had to turn the result and find a positive outcome very quickly. That’s the kind of important work we do and another example of how we support our departments to get positive outcomes. Enabling people to claim benefits has a significant impact on people’s lives, and I feel proud when I see the direct impact our work has. That comes with a huge sense of responsibility, but also a real sense of pride to get things right.
PUTTING A VALUE ON
LEVELLING UP.
BRINGING CONNECTIVITY TO
RURAL AREAS
Because of the pandemic, the government was keen on making sure everyone had strong and fast internet. To do that we needed to provide gigabit broadband around the country for every premise.
So within our team we assessed the commercial plans, suppliers, and business to understand whether they’ll be able to deliver this gigabit capability within the areas or houses. This can be more challenging in rural areas, where commercial opportunity may be very limited. This is where the government can fund or So within our team we assessed the commercial plans, suppliers, and business to understand whether they’ll be able to deliver this gigabit capability within the areas or houses. This can be more challenging in rural areas, where commercial opportunity may be very limited. This is where the government can fund or fill the gap between the commercial build and adding the subsidy so that every household gets the connectivity they need. This predominantly happens in more rural areas. For the past two years with Covid, the importance of giving everyone access to data has been greater than ever. It’s helped businesses stay open, and given people the vital opportunity to work flexibly, and stay connected.
PUTTING A VALUE ON
COLLECTIVE
KNOWLEDGE.
HELPING PEOPLE RECEIVE THE
BENEFITS THEY NEED
The impact we make is really varied. In Northern Ireland they introduced a new disability benefits scheme for those who’ve been either psychologically or physically disabled by the troubles.
We had six weeks to set up a health assessment service that would assess people’s eligibility for the benefits. We had to negotiate and get the contracts in place with the provider and we only had one supplier option. So we were deployed on, and we had to turn the result and find a positive outcome very quickly. That’s the kind of important work we do and another example of how we support our departments to get positive outcomes.
Enabling people to claim benefits has a significant impact on people’s lives, and I feel proud when I see the direct impact our work has. That comes with a huge sense of responsibility, but also a real sense of pride to get things right.
